CompanyContact
Contact Pergola Inc.: the right team for every enquiry.
Whichever channel you use to contact Pergola Inc., your enquiry reaches the right team for your role. Write as a homeowner, architect, hotel or restaurant, dealer or contractor. An indicative quote follows within one working day, and one contact then stays with you from survey to service.
- Indicative quote within one working day
- The right team for your role
- One contact from survey to service
Short answer
How can you contact Pergola Inc.?
Fill in the form at the end of this page, call us, write on WhatsApp or send an e-mail. You will find the numbers and addresses below. Choose your role in the form, so your enquiry goes straight to the right team. An indicative quote follows within one working day. After a free site survey in Türkiye, or from your drawings abroad, we put the firm quote in writing.
01Contact details
Head office, factory and direct channels.
Our head office is in Ümraniye, Istanbul, and our factory has been in Akyazı, Sakarya since 1989. Below you will find every way to contact Pergola Inc., with map links for both sites.
Phone and WhatsApp suit a quick question, while e-mail works well for sharing drawings and documents. Sky Advisor on every page also answers questions about the systems and points you to the right team.
Head office
Ümraniye / İstanbul
Tantavi Mah. Estergon Cad. F Blok D:122, 34764
Exen İstanbul, F Kule 8/122
Open in maps02Which channel for which enquiry
The right channel for your enquiry.
Price range and quote
First enter your size and use in the plan form, and an indicative quote follows within one working day. Ranges are indicative, so the firm quote comes in writing after a survey or from drawings.
Dealer application
Share your country, city, showroom status, projects per year and the brands you carry. Our export manager then replies within two working days with territory status, dealer terms and the dealer kit.
Dealers in your region
If an authorised dealer covers your region, we pass your enquiry to them. Otherwise our export team works with you directly.
Technical documents
Architects and project teams use the architect form for spec sheets, drawings and colour options. Our technical team also provides project-specific values in writing.
Service and warranty registration
After-sales support and warranty registration run through one contact, so you never have to hunt for the right person. We state the warranty terms in writing with the quote.
Hotels and large projects
On hotel and large project work, our project sales team coordinates the site. So choose hotel and restaurant or contractor as your role in the form.
03How an enquiry runs
From your message to a written quote.
Once you contact Pergola Inc., your enquiry moves through these steps.
- 01
Send your enquiry
Use the form, phone, WhatsApp or e-mail, and add your size and use if you know them.
- 02
Routing to the right team
Then your enquiry goes to the team for your role, to the authorised dealer for your region, or otherwise to our export team.
- 03
Indicative quote
We reply with an indicative quote within one working day.
- 04
Survey or drawings
After that, our team carries out a free site survey in Türkiye, while projects abroad start from drawings.
- 05
Written quote
Finally, once series, colour and extras are clear, you receive the quote and delivery schedule in writing.
04FAQ
Questions about getting in touch.
How quickly will you reply?
Quote requests get an indicative reply within one working day. For dealer applications, our export manager comes back within two working days with territory status, dealer terms and the dealer kit. If your question is urgent, write on WhatsApp; the message still reaches the right team for your role.
How do I send an enquiry from abroad?
Enter your country and city in the form. If an authorised dealer covers your region, we pass the enquiry to them; otherwise our export team works with you directly. Abroad, the authorised dealer or the project's installation team installs the system, while we provide the installation manual, drawings and remote technical support.
Who do I contact for service or warranty?
Warranty registration and after-sales support run through one contact. Reach us by phone, WhatsApp or e-mail using the details on this page, and share your project details so we can help faster. We also give you the warranty terms in writing with your quote.
How is the firm quote prepared?
The indicative quote is a guide and is not binding. In Türkiye, our team writes the firm quote after a free site survey, once it has seen the ground, dimensions and fixing points. For projects abroad, the same information comes from drawings. When series, colour and extras are clear, the delivery schedule follows with the quote.
06Message
Tell us what you need.
Leave your name, contact details and a short note for Pergola Inc., and choose your role so your enquiry reaches the right team. We reply within one working day, and you can also continue on WhatsApp.
We process your personal data in line with our privacy policy.