CompanyContact
Contact Pergola Inc.: the right team for your project.
Whichever channel you use to contact Pergola Inc., your request reaches the right team for your role. Reach out as a homeowner, architect, hotel or restaurant, dealer or contractor. Your estimate follows within one business day, and one contact then stays with you from brief to service.
- Estimate within one business day
- The right team for your role
- One contact from brief to service
Quick answer
How can you contact Pergola Inc.?
Fill out the form at the end of this page, call us, message us on WhatsApp or send an email. You will find the numbers and addresses below. Pick your role in the form, so your request goes straight to the right team. Your estimate follows within one business day. After a free site survey in Türkiye, or from your drawings elsewhere, we put the firm quote in writing.
01Contact details
Head office, factory and direct channels.
Our head office is in Ümraniye, Istanbul, and our factory has been in Akyazı, Sakarya, Türkiye since 1989. Below you will find every way to contact Pergola Inc., with map links for both locations.
Phone and WhatsApp are handy for a quick question, while email suits drawings and documents. Sky Advisor on every page also answers questions about the systems and points you to the right team.
Head office
Ümraniye / İstanbul
Tantavi Mah. Estergon Cad. F Blok D:122, 34764
Exen İstanbul, F Kule 8/122
Open in Maps02Which channel for which request
The right channel for your request.
Estimate and quote
First enter your patio size and use in the plan form, and your estimate follows within one business day. Estimates are indicative, so the firm quote comes in writing after a survey or from drawings.
Dealer application
Share your country, city, showroom status, projects per year and the brands you carry. Our export manager then replies within two business days with territory status, dealer terms and the dealer kit.
Dealers in your area
If an authorized dealer covers your area, we pass your request to them. Otherwise our export team works with you directly.
Technical documents
Architects and project teams use the architect form for spec sheets, drawings and color options. Our technical team also provides project-specific values in writing.
Service and warranty registration
After-sales support and warranty registration run through one contact, so you never have to hunt for the right person. We state the warranty terms in writing with your quote.
Hotels and large projects
On hotel and large commercial projects, our project sales team coordinates the site. So pick hotel and restaurant or contractor as your role in the form.
03How a request runs
From your message to a written quote.
Once you contact Pergola Inc., your request moves through these steps.
- 01
Send your request
Use the form, phone, WhatsApp or email, and add your patio size and use if you know them.
- 02
Routing to the right team
Then your request goes to the team for your role, to the authorized dealer for your area, or otherwise to our export team.
- 03
Your estimate
We reply with an estimate within one business day.
- 04
Survey or drawings
After that, our team carries out a free site survey in Türkiye, while projects elsewhere start from drawings.
- 05
Written quote
Finally, once series, color and extras are clear, you receive the quote and delivery schedule in writing.
04FAQ
Questions about reaching us.
How quickly will you get back to me?
Estimate requests get a reply within one business day. For dealer applications, our export manager comes back within two business days with territory status, dealer terms and the dealer kit. If your question is urgent, message us on WhatsApp; it still reaches the right team for your role.
How do I send a request from the United States or Canada?
Enter your country and city in the form. If an authorized dealer covers your area, we pass the request to them; otherwise our export team works with you directly. Outside Türkiye, the authorized dealer or the project's installation crew installs the system, while we provide the installation manual, drawings and remote technical support.
Who do I contact for service or warranty?
Warranty registration and after-sales support run through one contact. Reach us by phone, WhatsApp or email using the details on this page, and share your project details so we can help faster. We also give you the warranty terms in writing with your quote.
How is the firm quote prepared?
Your estimate is a guide and is not binding. In Türkiye, our team writes the firm quote after a free site survey, once it has seen the ground, dimensions and fixing points. For projects elsewhere, the same information comes from drawings. When series, color and extras are clear, the delivery schedule follows with the quote.
06Message
Tell us about your project.
Leave your name, contact details and a short note for Pergola Inc., and pick your role so your request reaches the right team. We reply within one business day, and you can also continue on WhatsApp.
We handle your personal data as described in our privacy policy.